How to Increase your SRP to Adult Prophy Rate and Calm Patient Fears

Scaling and root planing (SRP) is one of the dental procedures that often raises questions in the minds of patients.

Is this going to hurt? Why do I need this? Why didn’t flossing that one time 30 minutes before I came into the dental practice today prevent this? These are just some of the questions you may hear and that your patients might be thinking.

But are these questions keeping patients from accepting the treatment? Are these questions and the insurance scenarios that go along with it keeping hygienists from being fully confident in the SRP discussion with their patients?

We wanted to look at the percentage of SRP to adult prophies in the normal practice. To do this, we took data from Sikka Software over the last seven years. The data we are using for this comparison has been collected by Sikka Software from more than 12,500 dental practices from around the United States.

Here are the percentages that we found…

 

Total SRP to Adult Prophy

2010 – 17.02%
2011 – 17.63%
2012 – 17.88%
2013 – 17.67%
2014 – 18.54%
2015 – 18.71%
2016 – 17.33%

So what issues are hygienists facing when it comes to SRP and their patients? Diana Macri, RDH, BSDH, MSEd, AADH, Assistant Professor at Hostos Community College in New York City and practicing hygienist for more than 20 years, said it’s about time constraints.

“For me, it’s about scheduling and the limited time I have to talk to my patients about the value of SRP and ease any fears they have about it,” she said. “There are restrictions on time during a hygiene appointment. Assessments, including periodontal risk, come before the prophy and can often take up an entire appointment. There is a lot happening with the patient during a very short amount of time that he or she is in the chair. By the time it’s done, the hygienist is exhausted and tired and doesn’t have time to talk to the patient about what he or she needs. The patient is also ready to be done with the appointment and move on to other things.”

Times are also changing when it comes to SRP and who falls under the umbrella of needs for it. In 2015, the American Dental Association released its new guidelines on periodontal disease treatment, advising dental practitioners to perform SRP on patients with chronic periodontitis.

So what’s the bottom line? Make sure you save enough time (and mental capacity) in the appointment to talk about the benefits of SRP for those patients who need it. It’s not easy and it may take a talk with your scheduling coordinator about why some extra minutes could make all of the difference.

Note: Want to learn more about what Sikka Software can do for your practice? Practice Mobilizer is the free app that lets you send HIPAA compliant video messages, track patient arrival times, provides zip code specific fee data and more. Find out more at www.practicemobilizer.com 

This article was originally published May 10, 2017 on DentistryIQ. You can view the original article here: http://bit.ly/2rvjZZw

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