Riccobene Associates Family & Specialty Dentistry is a large group practice based out of North Carolina. They provide both general and specialty dental care including pediatrics and orthodontics. They currently use Sikka Software’s Practice Optimizer products.
Recently, they were in touch with our Customer Success team and shared with us the following example of how Practice Optimizer helped them make decisions and meet their goals.
A Critical Question
“As a matter of feedback and testimony to the value and, in particular, the unique data, we get from Sikka, I wanted to share a recent experience that illuminates this value. We have a relatively new associate dentist (fresh out of residency) who, after some months, was not producing at a level that was expected in one of our de novo practices. As a result, our CEO was including this dentist in the handful of contract terminations that he was developing in an effort to improve our overall patient care and revenue stream.”
A Simple and Elegant Solution
“I contacted Sikka, asking for assistance with setting up a report that could be emailed to our CEO which would allow him to track production in this practice along with a couple other newer locations. As a result, we were able to discern, in real time rather than month-to-month per our traditional means of tracking, a dramatic increase in this associate’s production. Because of this, our CEO was able to change his direction and decided to retain this associate dentist. This allows us to maintain a sound level of continuity within the practice for our patients and dental team and not lose a genuinely nice guy, good dentist, and now solid producer. The wealth of data and organized reporting that is contained within Practice Optimizer has already proven a useful tool right out of the gate – and we have just begun to tap the into the pool of metrics Sikka is providing. I am excited to have this resource at our fingertips and look forward to the analytics the data will provide for us now and into the future.”
Daryl Cunningham
Chief Operating Officer
Riccobene Associates Family & Specialty Dentistry
How to Get Started
Practice Optimizer has tools to help you grow your dental practice including key performance indicator (KPI) tracking, Morning Meeting Report, Fee Optimizer and Patients Now. Find out more here.